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Privacy Policy

Privacy Policy

The companies of the InfraServ Gendorf Group* (InfraServ Gendorf for short) take the protection of your personal data very seriously and conduct their activities in accordance with the applicable legal provisions on the protection of personal data and data security. The following statement provides you with an overview of how we ensure this protection and what type of data is collected for what purposes.

Controller
The data controller according to the General Data Protection Regulation (GDPR), is:
InfraServ GmbH & Co. Gendorf KG
Industrieparkstraße 1
84508 Burgkirchen a.d.Alz
Deutschland Germany
Phone: +49 8679 7-0
E-Mail: info@infraserv.gendorf.de

Data Protection Officer
Bernhard Eberhartinger
InfraServ GmbH & Co. Gendorf KG
Industrieparkstraße 1
84508 Burgkirchen a.d.Alz
E-Mail: datenschutz@infraserv.gendorf.de

General Information
No personal data (e.g. names, addresses, telephone numbers or e-mail addresses) is collected via the InfraServ Gendorf websites unless you voluntarily choose to provide us with it (e.g. by filling out contact forms, registering, participating in surveys), respectively, provide your consent, or unless otherwise permitted by applicable laws and regulations for the protection of your personal data.

Legal basis and purposes for the processing of personal data
The processing of such data is only lawful and will only take place if at least one of the following criteria is met:

The data subject has consented to the processing of personal data concerning him or her for one or more purposes,
Processing is necessary for fulfilling a contract or for the implementation of pre-contractual measures.
Processing is necessary for compliance with a legal obligation of the controller
Processing is necessary for the purpose of maintaining the legitimate interests of the data controller or a third party, unless such interests are overridden by the interests or fundamental rights and freedoms of the data subject. Legitimate interests of the controller are, for example, if the data subject is a supplier or customer or works for the controller. Advertising purposes are also considered legitimate interests under the GDPR.

We generally use the personal data you provide to respond to your inquiries, process your orders or provide you with access to certain information or offers, as well as to maintain customer relations.

Description of the possible data categories

Contact data (e.g. name, address)
Communication data (e.g. telephone number, e-mail address)

Description of the recipient groups

Internal recipients may be the companies of the InfraServ Gendorf Group. These result from the necessary purposes (e.g. contract processing, complaints, personnel management, marketing, customer care).
External recipients result predominantly from legal and contractual requirements (e.g. customers, suppliers, banks, tax offices).

Standard periods for the deletion of personal data
Personal data is deleted after expiry of the statutory and contractual retention periods. If personal data is not subject to any retention periods, it will be deleted as soon as the stated purposes no longer apply.

Transfer of personal data to a third country
As a rule, personal data is not transferred to a third country. Should this nevertheless be the case, the data transfer is regulated on the basis of an adequacy decision (e.g. Canada), by consent, or by suitable guarantees of the third country such as e.g. concluded EU - standard data protection clauses.

Right of Access
The data subject pursuant to Art.15 GDPR has the right to request information from the controller as to whether personal data concerning him or her are being processed. For this purpose, InfraServ Gendorf maintains a processing directory with all processing activities, which contains all legally required information pursuant to Art. 30 GDPR about the processing of personal data.

Rights to rectification, erasure and restriction of processing
Pursuant to Article 16 of the GDPR, the data subject has the right to obtain without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject also has the right to request the completion of incomplete personal data.

Pursuant to Art. 17 GDPR, the data subject has the right to obtain from the controller the erasure without undue delay of personal data concerning him or her, unless otherwise required by law.

Pursuant to Art. 18 GDPR, the data subject has the right to request the restriction of processing if.

the accuracy of the personal data is disputed,
the processing is unlawful and the data subject objects to the erasure of the personal data and requests instead its restricted use,
the controller no longer needs the personal data for the purposes of the processing, but the data subject needs them for the assertion, exercise or defense of legal claims,
the data subject objects to the processing pursuant to Art. 21 GDPR.

Right of withdrawal
The data subject has the right to revoke his or her consent at any time with effect for the future. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation. Assertion of data subject rights

Right of objection
Data subjects have the right to object at any time to processing of personal data concerning them. InfraServ Gendorf shall then no longer process the personal data, unless it can demonstrate compelling legitimate grounds which override the interests, rights and freedoms of the data subject.

Assertion of your data subject rights
If you wish to assert aforementioned rights as a data subject, please use the following web form: Assertion of data subject rights according to Art. 15-21 DSGVO

Right of appeal
Every data subject has the right to lodge a complaint with a supervisory authority if the data subject considers that the processing of personal data concerning him or her infringes the GDPR. The supervisory authority responsible for InfraServ Gendorf:

Bayerisches Landesamt für Datenschutzaufsicht:
Promenade 18
91522 Ansbach
E-Mail: poststelle@lda.bayern.de

Contact form
If you contact us by e-mail or contact form regarding questions of any kind, we need your name and e-mail address to contact you. Your consent is required for the purpose-related processing of this data. The provision of further data is optional. The information you provide will be stored for the purpose of processing the request and for possible follow-up questions or other specifically stated reasons. As soon as these purposes have been fulfilled, the personal data will be deleted. You can revoke your consent at any time with effect for the future.

Cookies
Our websites only use so-called cookies if you have actively consented to their use (opt-in procedure). Cookies serve to make our offer more user-friendly, effective and secure. These are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called "session cookies". They are automatically deleted after the end of your visit. Cookies do not cause any damage to your computer and do not contain viruses.

You have the option at any time to change the decision made there and to subsequently give or revoke your consent. For this purpose, you can access the settings options here.

Encrypted data transmission
To protect the security of your data during transmission on the Internet, we use state-of-the-art encryption methods (e.g. TLS) via HTTPS.

Links to other websites
Our websites contain links to other websites. InfraServ Gendorf Group companies are not responsible for the privacy practices or the content of other Web sites.

Social media
The InfraServ Gendorf Group maintains various presences online within social networks and platforms in order to communicate with users active there and to inform them about services and news. When calling up the respective platforms, the terms and conditions and data processing guidelines of the respective operators apply.

Unless otherwise stated in our data privacy statement, we only process users' data for communication purposes if they communicate with us within the social networks and platforms, for example by writing posts on our online presences or sending us messages.

Changes to our privacy policy
We reserve the right to occasionally adapt this data protection declaration so that it always complies with the current legal requirements or in order to implement changes to our services in the data protection declaration, e.g. when introducing new services. The new data protection statement will then apply to your next visit.

Status: 11.07.2023

* The InfraServ Gendorf Group includes InfraServ GmbH & Co. Gendorf KG, InfraServ Gendorf Technik GmbH, InfraServ Gendorf Netze GmbH, InfraServ Bayernwerk Gendorf GmbH and Bildungsakademie Inn-Salzach Technologiezentrum Gendorf GmbH.